Order Cancellation Policy
Please submit any cancellation
via email to
cancelorder@detailsinthebay.com
or call on our business phone at 262-245-9150.
Email cancellations must contain the following:
First name, last name, order number, and email address.
This information must be identical to the information originally
submitted on your order.
Please provide contact information so that we may
contact you if we have questions in regards to canceling your
order.
Every effort will be made to accommodate the cancellation of
your order, providing your
order has not been charged and/or shipped out.
In the event that a cancellation was submitted (via email or
phone), and your order was shipped out after,
we will gladly refund the complete balance charged including
shipping.
However, if the cancellation was documented as received after
the order was shipped,
we will refund the merchandise total less shipping.